11/13/2022 0 Comments What does ctrl windows r do![]() ![]() Before we get to Autopilot Reset, what about Fresh Start? Fresh startįresh Start is nearly identical to Wipe. So we’ve covered most of the “traditional” or common options. This would be an automated way to use the Delete option. Regarding stale records… if you’ve noticed the Device cleanup rules under the Devices pane, you’ll see the option to Delete devices based on last check-in date. In general it’s recommended to Retire a device before Deleting it, but if you have stale records from re-provisioning locally you can use Delete. But while Retire will wait for a device to check-in before removing it from the portal, Delete immediately deletes the record in Intune. Both options will remove the same company data from a device. Be sure to only use Retire for BYOD devices!ĭelete is nearly identical to Retire. Since the Azure AD join is removed you won’t be able to log in using an Azure AD account – meaning you’ll be stuck on the login screen (there was no local administrator provisioned). One interesting side-effect of Retire option is that for a device provisioned for corporate use (say, Autpiloted), retiring it would remove access to the device entirely. This does exclude O365 and Win32 apps, unfortunately. Wi-fi, VPN profile, certificates, e-mail accounts, the Azure AD join record, and apps will all be removed. This would be used for a scenario where users have BYOD devices that are enrolled in Intune. This will in effect remove Intune management from the device. Retire, on the other hand, removes only managed data & apps. ![]() This would be the same as selecting “keep my files” in the Settings app. If you select Retain enrollment state and user account, for a Wipe, it removes the MDM settings (configuration profiles, apps, etc.) and resets the OS, but (as the name suggests) retains the MDM enrollment and user profile. This is what you should use for a lost or stolen device, since data can’t be restored. A Wipe restores a device back to its factory settings (back to OOBE). Let’s start with clarifying the most common options. So what gives? What’s the difference between all these options, and why do we now have another one with Autopilot Reset? Even clicking Wipe now includes an additional checkbox, to retain enrollment state. You may have noticed that there are a TON of reset options in the Intune portal when looking at a device. ![]()
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